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Got Questions?
Answers to some of our frequently asked questions:
What’s in a typical food parcel?
A typical food parcel contains a minimum of three days of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, tea, coffee, sugar, tinned dessert and biscuits. Some food banks also provide fresh produce if they are able to.
Can the parcel be adapted to special dietary requirements?
Our food bank can usually adapt your food parcel to suit your dietary needs. Just tell your Referral Agency when you ask for your voucher.
Will the food parcel cater for my whole family?
Our food bank will adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children. We can sometimes offer baby food and milk.
I have a baby, can you help with supplies of nappies and baby food?
Our food bank usually carries a small stock of nappies and baby foods, which we can add to your parcel. Please let the food bank know when you arrive if you need additional items for your baby. We will also signpost you to local provision of further support where possible.
What if I can’t get to the food bank centre?
If you are housebound, we may be able to deliver your food parcel to your home. Please discuss this with your Referral Agency who will get in touch with the food bank directly to discuss this.
How does my organisation make a referral to the food bank?
Our food bank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can make refer people to our food bank. If you think that your organisation could help people by referring them to our food bank, please get in touch.